Rules

Rules

All guides must adhere to the following rules at all times to maintain order, safety, and respect during expeditions.

  • Confidentiality: It is prohibited to leak or share this manual or internal team information with anyone outside the expedition team.

  • Professional Conduct: Always act with respect towards team members and participants. Your behavior reflects the entire group.

  • Safety First: Prioritize your own safety and the safety of others at all times. Never take unnecessary risks.

  • Follow Instructions: Listen to your commander or higher-ranking staff. Cooperation is key to success.

  • No Abuse of Authority: As a guide, you are here to help, not to dominate. Treat participants fairly and equally.

  • Always Be Prepared: Always arrive with the proper equipment, mindset, and knowledge for the expedition.

  • Report Issues: If you see a problem, hazard, or rule violation, report it to the leadership immediately.

Guide Professionalism

  • Being professional and mature is important.

  • Avoid breaking any rules.

  • Be flexible with participants, do not make offensive jokes, and have patience.

  • Be friendly; being professional does not mean being serious, but being responsible.

  • Always ensure you have enough time to host without having to leave halfway through.

  • Always check if your group is following. If you do not have a co-host, stop every few minutes to ensure everyone can catch up.

  • Taking note of your participants' names is good practice for tracking the group

Punishment for offenders

  • First Strike = Warning

  • Second Strike = Muted

  • Third Strike = Removal from the department guide position and will be kicked out.

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