Rules
Rules
All guides must adhere to the following rules at all times to maintain order, safety, and respect during expeditions.
Confidentiality: It is prohibited to leak or share this manual or internal team information with anyone outside the expedition team.
Professional Conduct: Always act with respect towards team members and participants. Your behavior reflects the entire group.
Safety First: Prioritize your own safety and the safety of others at all times. Never take unnecessary risks.
Follow Instructions: Listen to your commander or higher-ranking staff. Cooperation is key to success.
No Abuse of Authority: As a guide, you are here to help, not to dominate. Treat participants fairly and equally.
Always Be Prepared: Always arrive with the proper equipment, mindset, and knowledge for the expedition.
Report Issues: If you see a problem, hazard, or rule violation, report it to the leadership immediately.
Guide Professionalism
Being professional and mature is important.
Avoid breaking any rules.
Be flexible with participants, do not make offensive jokes, and have patience.
Be friendly; being professional does not mean being serious, but being responsible.
Always ensure you have enough time to host without having to leave halfway through.
Always check if your group is following. If you do not have a co-host, stop every few minutes to ensure everyone can catch up.
Taking note of your participants' names is good practice for tracking the group
Punishment for offenders
First Strike = Warning
Second Strike = Muted
Third Strike = Removal from the department guide position and will be kicked out.
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